FAQ’S
Can I BYO food and drink?
No, we are a licensed venue and have drinks on board available for purchase. Most of our events include food so we ask that you please bring no food onto the vessel unless the cruise specifically calls for it!
When does the boat leave and return?
Cruises last between 1.5 to 2 hours so please check when booking. Please be at the departure point 10-minutes prior to start time.
Are there toilet facilities?
Yes, there are toilets on board the Dolphin Explorer, West Lakes Princess and Murray Princess. Other vessels do not have toilets on board so make sure you go beforehand!
Do you cater for dietary requirements?
Of course! Just make sure that you let us know on your booking form! There is no extra charge for dietary requirements.
Do you offer companion card tickets?
As there is a cost per head for food and the cruise we ask that companion cardholders pay a small amount to cover this. If you do have a companion card please get in touch with us for more information!
Do you have wheelchair access?
Yes, most vessels can cater for wheelchair access. Please check with us before booking!
